eBay announces Guaranteed Delivery service for U.S. shoppers

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eBay proclaims Assured Provide service for U.S. customers

Tags: Amazon, eBay, guaranteed delivery

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Ecommerce massive eBay is fixed its longstanding battle with Amazon by rolling out a model new “Guaranteed Delivery” service for customers.

Beginning throughout the U.S. this summer time season, eBay will allow some sellers to produce a “3 days or less” alternative, which is ready to permit customers to filter search outcomes by devices that promise provide inside a set time interval. The company notes that sellers “must meet a required set of shipping standards to participate,” though eBay is just a bit obscure about what that actually means. A FAQ on the upcoming service does say that those who “currently meet their handling time and delivery promises” might have the selection to participate in Assured Provide, and that to prepare for the launch sellers ought to start offering same-business day or one-business day coping with time, along with a variety of supply decisions.

Assured Provide is likely to be absolutely free for sellers and customers who participate, though common supply prices will apply.

Whereas eBay and Amazon began as very completely totally different ecommerce propositions, the two companies have converged significantly — anyone should buy or promote nearly one thing through each platform. And we’ve seen eBay shift nearer in the direction of Amazon’s model in present cases. Once more in 2015, eBay first debuted a new speedy delivery subscription service in Germany, known as eBay Plus, which is analogous to Amazon Prime. And ultimate yr eBay introduced branded packaging for sellers, very similar to what Amazon presents.

By the use of penalties for sellers who do not meet their assured provide time, correctly, the client can request a refund for his or her supply worth. And if supply was already included as part of all the worth, the client can elect to acquire a coupon for use in the direction of a subsequent eBay purchase or they will ship the merchandise once more for free of charge.

“While the majority of items on eBay already ship within three days or less, as well as for free, Guaranteed Delivery will give shoppers even faster delivery options and the confidence that their items will arrive on time,” said Hal Lawton, senior vice chairman of North America at eBay.

In the intervening time’s data comes just a few months after eBay launched plans to counter one different longstanding issue when it revealed a new program to battle counterfeiters using expert authenticators that look at high-end objects.