Identify it corny, nonetheless proper now’s entrepreneurs truly must create an emotional reference to their prospects. Why? On account of proper now’s purchaser is way extra receptive to constructive mannequin experience.
A model new Lithium/Harris poll finds that US consumers will spend one-third of their disposable incomes with producers they love. They’ll go for the mannequin first, then the product.
On March 28, we’ll uncover why a contented purchaser is additional important than ever. Purchaser experience educated Christine Crandell will take a look at what goes into worthwhile purchaser experience in a world of so many touchpoints. Katy Keim from Lithium will current outcomes of the model new evaluation, that quantify why setting up constructive mannequin experience is now a key ingredient for any worthwhile promoting effort.
Register proper now for “The Value of a Happy Customer: Action steps to a great customer experience,” produced by Digital Promoting Depot and sponsored by Lithium.